EDR Failure Leaves Startup Vulnerable

Threats Persist-DLT Ensures Payouts Assist!

Company

XXX Health Services, a 25-person healthcare tech startup specializing in AI-driven patient care tools, relies on SentinelOne as its Endpoint Detection & Response (EDR) solution.

Incident

On a Monday morning, the team at XXX Health Services noticed unexplained system slowdowns and multiple security alerts. Upon investigation, their IT admin found that several developer laptops and cloud workstations were encrypting files rapidly-signs of a ransomware attack in progress.

Failure Point

The EDR System Did Not Detect & Stop the Attack

Response & Recovery with DLT Alert

Immediate Financial Support

Warranty Triggered: Because XXX Health Services had DLT Alert’s embedded cyber warranty attached to their EDR, the system immediately detected that SentinelOne had failed to stop a verified ransomware attack.

$10,000 Warranty Payout Processed Overnight:

Within hours, DLT Alert released $10,000 in immediate funds, giving the startup cash in hand to begin rapid recovery efforts without waiting for insurance claims.

The funds were used to retain a cyber Incident response team from DLT Alert's Partner Network, restore backups, and cover urgent incident response expenses.

Human-Readable Forensic Report for Fast Remediation

In addition to the financial relief, DLT Alert delivered a detailed, plain-language forensic report as soon as the incident was verified that same day, outlining:

Attack Timeline:

How the breach unfolded step-by-step.

Affected Devices:

Identifying which developer workstations, cloud VMs, and repositories were impacted.

Threat Actor TTPs:

The tactics, techniques, and procedures (TTPs) used by the attackers.

Incident Validation:

Third party validation of the virus including pathology to help in remediation and stakeholder information sharing.

Outcome:
Rapid Recovery with Clarity

No ransom was paid

XXX Health Services restored operations using backups.

Business impact minimized

The company resumed development in under 48 hours.

Full security posture review initiated

With DLT Alert’s detailed attack breakdown, XXX Health Services strengthened its endpoint security by upgrading to Sentinel One MDR support and automated patch management.

Key Takeaways

EDR Alone Isn’t Enough

Even enterprise-grade endpoint protection can fail against advanced threats.

Immediate Financial Support Matters

Without DLT Alert’s overnight $10,000 payout, XXX Health Services would have faced delays, costly downtime, and possible ransom demands.

Forensic Reports Enable Smart Remediation

Instead of guessing, XXX Health Services acted fast based on clear, device-specific forensic insights.

DLT Alert delivered both financial and forensic support

Turning crisis into control. 🚀 Secure your business today at www.dltalert.com

Testimonial

We have been rated 4.9 out of 5 for our product and services. Below are some testimonials shared with us.

Love the flexibility they offer

What I love most about DLT Alert is the flexibility they offer. I was able to choose the coverage that fit my business perfectly, with no paperwork—everything was done online. Their team responded quickly and handled everything with great professionalism. It’s rare to find a service that truly cares about its customers. Highly recommend

David S.

Perfect and affordable solution

We’re a two year old startup that is making great strides. We didn’t feel like we needed multi-million dollar coverage to protect our small team but we did want affordable protection for the software we’re building. DLT’s ransomware warranty was the perfect and affordable solution for us.

Tom

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